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Privacy Notice

How SecretWaifu collects, uses, and protects personal data.

Revision

2026-06-08

This Privacy Notice explains how Mihi Marketing BV processes personal data for SecretWaifu.

Information we process

We may process account information, authentication data, email verification status, membership status, billing references, Patreon connection status, usage events, support messages, and technical information needed to operate and secure the service.

Billing information

Card details are processed by the payment provider through hosted or embedded secure payment fields. SecretWaifu stores operational billing references, subscription status, receipt metadata, and provider event records needed to grant access and support users.

Content and safety

Public VRoid character submissions, stories, and related text may be reviewed for product safety, policy enforcement, and moderation. Chat safety systems may use backend-owned rules to prevent prohibited content.

Contact

For privacy questions, contact support@secretwaifu.com. For billing support, contact Verotel at livesupport@verotel.com.

Governing law

This Privacy Notice is governed by the laws of Belgium.

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Company & Billing

SecretWaifu is operated by Mihi Marketing BV.

Billing support is provided by Verotel.

Billing support

livesupport@verotel.com

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